Introduction： The 3CX Enterprise edition includes Skill-Based routing, moving incoming queue calls to agents in the next skill group if members of the previous skill group(s) are busy, unavailable or logged out. For example, a call center can assign its
SNOM M325 register cloud 3CX
Reset the snom M325 When configuring the SNOM DECT phone M325, the device must be restored to the factory default settings in case the device has the remaining settings previously configured. Provisioning a snom M base station Click on the
SIP Conecting between Skype for business 2015 and Voptech 8FXO
The environment we tested was that the Voptech gateway was on the same LAN as Skype for business 2015. The function realized by Skype for business 2015 was to make external calls and outgoing calls through the Voptech gateway. The
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SIP connecting between 3CX and Skype for business 2015
The environment we tested was that 3CX and Skype for business 2015 were on the same LAN, and the function was that the extension between 3CX and Skype for business 2015 could call each other. Next step: Skype for business
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How is the Fanvil phone exporting the configuration file
Background: Sometimes we need troubleshooting the phone, batch upgrade the phone configuration file or modify the parameters of the phone, etc. Then we need export the configuration file of the phone, this document will introduce How is the Fanvil phone exporting
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Fanvil ip phone on 3CX
Fanvil ip phone on 3CX Introduction Use 3CX server to implement firmware version auto-update, configuring account registration etc. for Fanvil IP phones. This feature allows you to configure your Fanvil IP phones in bulk, saving time substantially when a large
How to capture Fanvil Phone network data
Background： During the use of the phone, there may be problems with phone registration failure, no sound or unilateral sound. At this point we may need to analyze the problem through the conversation set and server capture. In this document,
A 3CX tool for upgrading to V15.5 Update 6
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M5 Range Extending Repeater
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M25 Office Handset
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