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Author: grace

Change the prompt text of 3CX live chat popup

Change the prompt text of 3CX live chat popup

June 17, 2022 March 7, 2022 637 views By grace

If you hope to change the prompt text of 3CX live chat popup, for example, the default text is name, you hope to change it as name and number, you can refer to the steps below: create the code you

Read More Change the prompt text of 3CX live chat popup

Hold of Fanvil Phones cannot work with openscape 4000 IPPBX

Hold of Fanvil Phones cannot work with openscape 4000 IPPBX

December 17, 2021 787 views By grace

Problem description: When Fanvil IP phones register to openscape 4000 IPPBX, they can call each other, and they can call the Siemens IP phones each other too, but hold on music cannot work normally, and the problem details are as

Read More Hold of Fanvil Phones cannot work with openscape 4000 IPPBX

Audiocodes FXS gateway registers to 3CX IPPBX

Audiocodes FXS gateway registers to 3CX IPPBX

December 16, 2021 December 16, 2021 645 views By grace

After you migrate the phone system from analog PBX to IP PBX, if you have some analog phones, you can use the FXS gateway to make a connection between analog phones and IPPBX, at this time, FXS gateway needs to

Read More Audiocodes FXS gateway registers to 3CX IPPBX

FreePBX gets the DND status of Fanvil IP phone

FreePBX gets the DND status of Fanvil IP phone

December 14, 2021 December 14, 2021 909 views By grace

When we change the DND status in Fanvil IP phone, for example, we press the DND button or press BLF keys (after we set DND on the BLF keys), if we hope the IPPBX(like FreePBX) can get the DND status

Read More FreePBX gets the DND status of Fanvil IP phone

Remote auto provisioning of Fanvil phones using Fanvil FDPS server

Remote auto provisioning of Fanvil phones using Fanvil FDPS server

November 16, 2021 October 18, 2021 1,908 views By grace

If a large number of the Fanvil phones need to remotely register to 3CX server, in addition to using the RPS server of 3CX to assign auto provisioning links to the phone, the FDPS server of Fanvil can also realize

Read More Remote auto provisioning of Fanvil phones using Fanvil FDPS server

3CX extensions cannot call out through FXO gateway

3CX extensions cannot call out through FXO gateway

August 10, 2021 August 10, 2021 584 views By grace

Question: 3CX is installed in the cloud server, and VOPTech FXO gateway is installed in the local network, after FXO gateway registers to 3CX in gateway mode, 3CX extensions can receive the inbound call from FXO gateway, but 3CX extensions

Read More 3CX extensions cannot call out through FXO gateway

Set speed dial in batch

Set speed dial in batch

July 30, 2021 July 30, 2021 647 views By grace

Question: Speed dial is a function which provides an easy method of calling a telephone number by pressing fewer digits on the keypad. For example, when 3CX extension dials 1001, the mobile number 135123456456 will ring, it is easy to

Read More Set speed dial in batch

Call forwarding with unused extension

Call forwarding with unused extension

July 27, 2021 July 27, 2021 655 views By grace

What is the problem? One of our customers meets with the problem like this: After 3CX A and 3CX B are bridged, at default, the inbound call of the sip trunk in 3CX A will make the 3CX A extension

Read More Call forwarding with unused extension

Fanvil IP phone responses to the LAN IP of 3CX

Fanvil IP phone responses to the LAN IP of 3CX

December 7, 2021 July 27, 2021 566 views By grace

What is the problem? 3CX and Fanvil IP phone are not in the same local network, after the Fanvil phone remotely registers to 3CX IPPBX manually, Fanvil phone can dial the other 3CX extension normally. But when the other 3CX

Read More Fanvil IP phone responses to the LAN IP of 3CX

FXS gateway registers to 3CX server

FXS gateway registers to 3CX server

July 27, 2021 July 26, 2021 534 views By grace

Here we will register the FXS gateway to the 3CX IPPBX, and we assume that the FXS gateway and 3CX are in the same local network, after that, all the analog phones which connect to FXS ports can call each

Read More FXS gateway registers to 3CX server

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Our Blog

  • We can’t use domain as it hasn’t be set up in the organization
  • Secure 3CX with Audio codes SBC
  • How change AudioCodes SBC web ports
  • Change the prompt text of 3CX live chat popup
  • 3CX backup & restore suggestion with massive recordings
  • AudioCodes IP phones register as Teams SIP device configuration
  • Use a scripst install 3cx on debian 10
  • How to check 3CX max concurrent calls
  • Hold of Fanvil Phones cannot work with openscape 4000 IPPBX
  • How to use 3CX web API
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